PRIVACY POLICY

PRIVACY POLICY

Last updated on 4th June 2023.


OVERVIEW

This privacy policy (Privacy Policy) sets out the manner in which we may collect, use, disclose or otherwise process the data, whether true or not, about an individual who can be identified either (a) from that data; or (b) from that data and other information to which we have or are likely to have access (Personal Data) in accordance with the Personal Data Protection Act 2012 (Act 26 of 2012) of Singapore, as may be amended from time to time (PDPA). This Privacy Policy applies to all users of our website (Website). Please note that capitalised words and expressions shall, unless otherwise specified or the context otherwise requires, have the corresponding meaning assigned to them in the Terms and Conditions of the use of our Website at [https://klaykaps.com/].

SECTION 1 — COLLECTION OF INFORMATION

1.1 — We provide [Artisan Keycaps]. In order for us to [Provide the Products], it is necessary for us to collect and use certain Personal Data.

1.2 — While the specific types of Personal Data you submit to us may vary depending on [the relevant services/products provided], there are [x] broad categories of Personal Data [examples provided below, the Company is to specify the types of data it collects] which are collected by us [and/or our Affiliates]:

  • Name
  • Identity Data, which includes your country of residence, and age.
  • Contact Data, which includes your email address, fax and/or telephone number.
  • [Any Other Types of Data that the Company May Collect]

1.3 — We collect your Personal Data:

  • Directly from you. You may give us your Identity, Contact, Profile and Transaction Data when you do any of the following (whether on your own behalf or on behalf of your organisation): use our Website;
    • enter into a contract with us or purchase our products;
    • apply for or enquire about our Website or products;
    • contact us -- for example, if you get in touch to give us some feedback.
  • From your authorised representatives. We may also collect your Identity, Contact, Profile and Transaction Data from your authorised representatives. These include persons whom you have authorised and persons who have been validly identified as acting on your behalf pursuant to our security procedures.
  • Third parties or publicly available sources. We may receive your Personal Data from third parties which are located in various countries. These include:
    • Technical Data from analytics providers [such as Google], and social media platforms such as Instagram, Discord]; and
    • Contact and Transaction Data from providers of technical, payment and delivery services such as Qxpress and Shopify.
SECTION 2 — USE OF INFORMATION

2.1 — We may collect and use your Personal Data for any or all of the following purposes:

  • To process and deliver your order(s).
  • To manage payments, fees and charges and collecting and recovering money owed to us.
  • To manage our relationship with you.
  • To administer, operate, provide, maintain and protect our business and our Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data, as well as ensuring that unauthorised users do not access the information on our Website).
  • To contact you in relation to all of the above.
  • To comply with any applicable laws, regulations, codes of practice, guidelines or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority.
  • Any other purposes for which you have provided the information.
  • Any other incidental business purposes related to or in connection with the above.

2.2 — The purposes listed above may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).

2.3 — Change of Purpose

We will only process your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If there is any change in the purposes for which we collect your Personal Data, we will inform you of such change by way of [social media]. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at klaykaps@gmail.com. If we need to use your Personal Data for an unrelated purpose, we will notify you and will explain the legal basis which allows us to do so as well as obtain your consent to the use of your Personal Data for such purpose where we are required to do so by law.

SECTION 3 — DISCLOSURE OF INFORMATION

3.1 — We may disclose your Personal Data to our Affiliates and third parties in limited circumstances as set out below:

  • We may share your Personal Data with third parties to comply with a legal obligation, when we believe in good faith that an applicable law requires it, at the request of government authorities conducting an investigation, to verify or enforce our contractual rights or other applicable policies, to detect and protect against fraud or any technical or security vulnerabilities, to respond to an emergency, or otherwise to protect the rights, property, safety or security of third parties and visitors to our website or the public.

3.2 — We do not disclose your Personal Data to unaffiliated third parties for their independent use unless we have obtained your express consent to do so and pursuant to executing confidentiality agreements with such unaffiliated third parties. We also require all third parties to respect the security of your Personal Data and to treat it in accordance with the law.

SECTION 4 — RETENTION OF INFORMATION

We only retain your Personal Data for as long as is necessary for us to process your Personal Data as described above. However, please be advised that we may retain some of your Personal Data after you cease to use our services, for instance if the data is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.

SECTION 5 — INTERNATIONAL TRANSFERS OF INFORMATION

We generally do not transfer your Personal Data to countries outside of Singapore. However, if we do so, we will take steps to ensure that your Personal Data continues to receive a standard of protection that is at least comparable to that provided under the PDPA. For example, we will always ensure that there is a proper legal agreement that covers the data transfer.

SECTION 6 — COLLECTION OF INFORMATION FROM CHILDREN
  • [klaykaps] does not knowingly collect personal data from children under the age of 13. If you are under the age of 13, please do not provide personal data of any kind whatsoever.
  • If a child under the age of 13 provides us with personal data, a parent or guardian of that child may have this information deleted from our records by contacting us at klaykaps@gmail.com
SECTION 7 — MAKING CHANGES TO YOUR PERSONAL DATA

You can access and edit any of the personal data that you have provided by contacting us at klaykaps@gmail.com.

SECTION 8 — LINKS TO OTHER SITES

Our Website may contain links to other sites. These sites are not covered by this Privacy Policy, and we are not responsible for the privacy practices or the content of those other sites.

SECTION 9 — CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this Privacy Policy and related business practices at any time by posting updated text on this page. Please check this page periodically for updates. Your continued use of our Website [and Services] constitutes your acknowledgement and acceptance of such changes.

SECTION 10 — CHANGES TO THE PRIVACY POLICY

If you have any comments, questions or complaints about our Privacy Policy, please contact us at klaykaps@gmail.com.